Masters degree and over years of customer service management and sales experience in a wide range of industries. In addition to her monthly television appearances on Fox News in Milwaukee, Wisconsin, Debra has been a featured guest on radio shows throughout the United States. Her articles have appeared in numerous magazines and on-line publications. Debra is the author of three books "Building Customer Loyalty from the Inside Out," " Ways to Build Customer Loyalty" and "The Extra Mile True Stories of Exceptional Customer Service." Also a featured author in the following books "How You Can Increase Your Sales In Any Economy" "Chicken Soup for the Christian Womans Soul" "Chicken Soup for Dads and Daughters" Specialties Customer loyalty, customer retention, networking, sales and leadershipread more ...read less ...
interviews
marketing
training
coaching
management
human resources
public relations
social networking
strategic planning
customer service
team building
sales management
leadership development
organizational development
public speaking
Southern Illinois University
University Of Wisconsin - Milwaukee
Carbondale
Carbondalea
Professional Speaker
Author And Corporate Trainer At Loyalty Leader Inc.
Marketing Specialist At Northwestern Mutual
Adjunct Professor At Marquette University
Community Affairs Director And Director Of New Business Development At Wisn Tv Channel 12
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