As director of professional services for the Kintera Division of Blackbaud, Frank is responsible for driving performance in the consulting, technical services project management practices. Directly responsible for enterprise customer satisfaction, his team is focused on delivering quality work repeatable solutions to ensure clients are successful using the Blackbaud Sphere suit of tools. Specialties - Managing large teams of project managers and technical resources - Vendor Management - Customer Relationship Management - Social media for non profit business use - Enterprise Web Solutions, Software as a service (SaaS), Web . apps - Donor management read more ...read less ...
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San Diego State University-california State University
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