- Product design, with focus on user experience design and research expertise design of mobile sitesapps, websites and web apps digital strategy development, user research (contextual inquiry, heuristic reviews, experience benchmarking surveys, focus groups, participatory design workshops, competitive reviews, usability testing) and experience design (customer journey mapping, personas, requirements gathering, content briefs, wireframes, business and work process flows, prototypes) - Product requirements, product positioning, sales enablementinstructional design - Project direction and program management - Process improvement analysisassessmentsmapping Specialties The roles I've had at high tech, life sciences, and consulting organizations have focused on leading the design and launch of enterprise-wide global programs examples are introducing new technology and systems, facilitating the development of usable and useful onlinedigital experiences. Key skills project direction, onlinedigital strategy development, social mediaonline community strategy, the design and launch of online experiences--web applications, community sites, intranetemployee portals, eLearning productsexperiences. read more ...
  • University Of Pennsylvania
  • Grand Valley State University
  • Los Angeles
  • Owner
  • Principal
  • Chairman
  • Business Architect
  • Electronic Communications Manager

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