John is an experienced IT professional with years of customer-facing experience in a broad range of industries such as parks and recreation, aviation, and education. As a Business Analyst and IT liaison to the Accounting, Financial Aid and HR functional areas, John worked directly with functional leaders and application developers to prioritize production support tasks in AgileScrum and Waterfall environments. His direct partnership with business stakeholders created business requirements, functional specifications, wireframes, flow charts, test cases and user training documentation. John, a college entrepreneur, helped design and launch his company website, created marketing materials and utilized social media as a means of promotion for the business. His successes include the design and implementation of a custom task management system and the implementation of the Sallie Mae Disbursement Program for more than , financial aid students at an online university. He has earned a BS in Aeronautics and a BS in Aviation Business Administration from Embry-Riddle Aeronautical University in Prescott, AZ.read more ...read less ...
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