Prior to founding Oxford Consulting Group, I was the Vice President of Customer Advocacy at Avaya Inc. I am known for establishing vision and providing leadership to business service organizations, and I've held key leadership positions in Lucent Technologies, Agile Networks, Dun & Bradstreet, and Digital Equipment Corp. With over 25 years in SW Engineering and Services, I have a track record of successfully managing organizations through corporate change in organizational structure, size and direction; improving productivity, product and service quality, and recovering critical account revenue. ·Trained Certified Information Systems Auditor (CISA) ·Bachelor Science Computer Science, Atlantic Union College, Summa Cum Laude ·Member, Software Engineering Institute, Carnegie Mellon University ·Member, American Society for Quality. ·ISO 9001 Internal Auditor ·Member New England Software Quality Forum: Presenter/panelist: Practical SQA Automation Development Specialties Specialities are various forms of IT Audit and assessment, product quality recovery, organization creation/re-alignment, charter development and leadership, measurements and analiticsread more ...read less ...
Atlantic Union College
Avaya Inc
Owner
Vice President
Safari's
Owner At Oxford Consulting Group Inc
Director At Lucent
Customer Advocacy At Avaya
Director At Lucent Inc
Managing Director At Lucent Technologies
Director At Agile Networks
Principal Sofware Engineer At Digital Equipment Corporation
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