From small member societies to large trade associations, I have seen it all and accomplished much in the arena of Membership Marketing and Non-Profit Management. Combining my talent and experience in membership development, volunteer and staff training, strategic planning and marketing products and services, I have helped organizations throughout the world grow and prosper. I speak with the voice of experience; my credentials include CAE (Certified Association Executive) and CSP (Certified Speaking Professional). I have served as chief executive for three organizations, as a director of membership, and in local chapter positions, along with volunteer assignments at all levels of societies internationally. My reputation isn't just based on experience, but on talent, too. I’ve served for over 15 years on the faculty of the Institutes for Organization Management, a continuing education program sponsored by the U.S. Chamber of Commerce. Tens of thousands volunteer and staff leaders have attended my programs worldwide, and they all can attest to my ability to present topics in a unique, humorous, and interactive style. And, in my current role as Executive Vice President of the Chain Link Fence Manufacturers Institute, an international trade association which in these challenging economic times has not lost a member in three years! I’m also an award winning author; my books have been hits on five continents, won universal acclaim for training and inspiring volunteers and received unanimous recognition as valuable tools in the ongoing challenge to keep members coming back year after year. My clients range from the American Medical Association to the Australian Society of Association Executives. My goal, as it has been for my entire career, is to help your organization grow and retain its membership. I look forward to speaking at your next event or helping to establish your next great membership program. Specialties Developing Effective Membership Growth and retention Strategies Enhancing Member/customer Satisfaction Delivering Timely and Relevant Keynote Presentations Presenting Interactive, Hands-on Workshops Providing Cost-effective Consulting Servicesread more ...read less ...
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