Mark is widely regarded as one of the foremost thinkers in CRM and digital with a focus on groundbreaking ideas that power customer dialog. His track record across a broad spectrum of industries has earned Mark a reputation as a forward-reaching strategic thinker. Working closely with clients, Mark has boosted engagement most notably in high-tech and telecommunications, insurance, healthcare and automotive. He has been invited to the table by renowned organizations including, Astra Zeneca, sanofi-aventis, General Motors, Harley-Davidson, Aflac, Genentech, Teradata, Shire, Novo Nordisk and Amgen. Mark takes on the industrys toughest problems and finds actionable solutions that leverage digital, social and content opportunities. He has been instrumental in reengineering his clients marketing strategies, championing the adoption of enterprise-wide programs and initiatives, and securing his clients position as industry thought leaders. To contact, please e-mail Mark at orread more ...read less ...
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