Detail-oriented technical writer and documentation project coordinator committed to producing standardized and compliant content. Goal-driven planner committed to ensuring that projects are delivered on time and within budget. Creative and resourceful problem-solver that consistently delivers more than expected. An award winning, trusted, and energetic leader recognized for integrity and a “whatever it takes†attitude. Experiences – Project management, process excellence, team building, problem solving, customer service, editing, writing, and being open to learning new technologies. For 15 years, I’ve worked successfully with global teams (e.g., CA, EN, FR, DE, JA, NL, UK, and ES). Deliverables – My deliverables ensure compliance with federal regulations and follow best practices. I develop user acceptance testing, quick reference cards, SOP’s, design requirements specifications, validation reports, flowcharts (Visio), presentations, newsletters, computer-based training (LMS), and have worked extensively to document and archive the validation of computerized systems using Documentum® (CMS). I apply Information Mapping techniques to my documentation. Specialties Project Management; Forms; User Acceptance Testing (UAT's); Flowcharting (Visio); Standard Operating Procedures (SOP's); Analysis; Reporting; Content Strategy; Content Management; Training; Computer-Based Training; Social Networking for Branding; Interviewing; Compliance and Risk Management; Quality Assurance; Standards; Consistency; Process Excellence; Global Teamsread more ...read less ...
content wrangler community
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