Technical support management professional with over years experience in delivering successful technical support to organizations and end users in diverse industries ranging from education, retail, telecommunications and finance. Specialties - Strong leadership of individual employees and effective teams - Use of performance metrics to measure and drive success - Knowledge and application of ITIL principles - Management of technical support operations Email me today and together we can see how I can fit your needs.read more ...read less ...
computers
security
meditation
russian
mentoring
unix
windows
quality assurance
payroll
russian language
problem solving
job openings
customer service
team building
process improvement
change management
operations management
Defense Language Institute
The Citadel
A Href Eduthe-citadel-19974 The Citadela
Supervisor
Analyst
Denver
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