Primary technical contact responsible for providing consultative, proactive and/or reactive support to Cisco accounts. Depending on the Service Contract the individual may be responsible for network planning, design, implementation, operation and optimization (PDIOO). This may include remote or on-site: infrastructure design, implementation planning, deployment support, software strategy, performance engineering and optimization, knowledge transfer and mentoring, proof-of-concept testing, network auditing/sizing, pre-staging, pre-configuration, deployment planning and acceptance of Cisco product in execution or advisory/assistance or support models. Gives technical guidance to customers and internal parties as required. May act as technical project manager in projects. Specialties Technical evaluation, Subject Matter Expert, Protocol Translation, Standards based testing using GR-253-CORE, GR-499-CORE, IEEE 802.3. Physical layer design and troubleshooting: DS1 through OC-192 TDM expert, SONET, Electrical and Optical Transport, DWDM. Layer 2 design and troubleshooting: Ethernet LAN, WAN, Frame Relay, ATM, Metro Ethernet, Gigabit Ethernet, 10G Ethernet, X.25. Layer 3 design and troubleshooting: IP, Routing protocols, OSPF, BGP, EIGRP, IS-IS.read more ...read less ...
Walton High School
Georgia Tech
Senior Network Consulting Engineer At Cisco Systems
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