Over years of experience designing, setting up and leading information technology organizations, and improving business operations in order to maximize their contribution to strategic objectives. During his international career, leading global and multi-functional projects and organizations in the US and Latin America, Bill has successfully partnered with the business and external vendors, delivering cost-effective, value-adding and innovative solutions in diverse areas such as Business Consulting, Enterprise Transformation, Finance, Information Technology, Global ERP SAP Programs and Structural Cost optimization. His most recent responsibilities with AES include the creation and leadership of the Global Strategy, Governance Continuous Improvement organization and the set up and management of the Global Technology Services organization that provides ERP SAP services to over , users in over countries. Bills experience and unique approach to business transformation and optimization include the creation and deployment of methodologies to define, implement and run Business Process Re engineering programs, Shared Services organizations, ERP SAP Centers of Excellence, Project and Portfolio Management, and PMO Office of the CIO areas. These methodologies include the Capability Maturity Practice for Shared Service Organizations used to implement continuous service improvement programs for Shared Services, IT Service outsourcing, Mobility and Innovation initiatives. Specialties Business and IT Transformation Cost Optimization IT Service Management (e.g. PMO, Shared Services, ERP Center of Expertise, Office of the CIO) Large scale Project Management (ERPSAP) Restructuring and Service improvement (ITIL v, Six Sigma) Governance and Portfolio Management Organization Change Management (OCM) Business Process Outsourcing Vendor management Systems Evaluation, Selection, Implementation and Development of Technology Solutions.read more ...read less ...
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