Assists leaders in achieving organizational/team excellence by aligning their communication and work activities and outcomes to honor and enrich the lives of the people they depend on – their key stakeholders – in a highly responsible manner EXPERIENCE 16 years Fortune 500 communication manager or EAM-type project communication/change management lead TARGET OUTCOMES • Positive, dynamic, enabling culture, esprit de corps • Employees: Deeply devoted to people's well-being • Employees: Deeply devoted to performance excellence • Employees: Respected, caring, energized, joyful • Employees: Business-savvy, innovative, accountable • Leaders: Enabling, inspiring, partnering, accountable • Customers, Clients: Respected, fulfilled, devoted • Vendors, Partners: Respected, enriched, committed • Communities: Respected, improved, supportive • Positively memorable customer service • Stakeholder engagement, fulfillment, trust, loyalty • Strategic, operational, financial success SERVICES/CAPABILITIES • Presentations, speeches, workshops • Leadership consulting, coaching, development • Organizational, team improvement consulting • Communication assessments, strategies, plans, tactics • Business writing, editing; publications, reports, plans • Project, organizational initiatives communication • Intranet development, administration • Webcast planning, execution WORK OBJECTIVES • To provide consulting services for or to hold a mid-to-senior-level communication management or consulting position with a company; public relations, management or human resources consulting firm; or non-profit organization • To use my organizational and team communication management and performance improvement consulting skills to help my client or employer and its stakeholders achieve their objectives and enjoy sustained benefit and fulfillment SOME INFORMING READS, RESOURCES • Nuts! • The Great Game of Business • The Leadership Solution • Firms of Endearment Specialties FOCUS ON INTERNAL COMMUNICATION EFFECTIVENESS • Outstanding people service, value • Employee engagement, fulfillment, trust, loyalty • External stakeholder engagement, fulfillment, trust, loyalty • Culture improvement, transformation • Leadership development • Communication alignment to support achieving organizational objectives • Communication, organizational excellence best practices • Communication effectiveness, stakeholder perception measurement • Change management communicationread more ...read less ...
Texas Tech University
Principal At Robert J. Moore Communications
Change Managementcommunication Lead
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