I've held a wide range of IT, Sales, Manufacturing, and Process Engineering roles over the past 20 years. Currently serving as a company-wide resource, providing process, technical, organizational transformation, and delivery expertise to internal Maryville resources and directly to clients. Serving on the itSMF Gateway Local Interest Group in a Program Chair leadership position, and functioning as a Program Director for Maryville's newly formed Vendor Relationship program. Specialties Specialties include; IT process analysis (all ITIL/ITSM disciplines), Intellectual Property creation, Organizational Transformation and consultative sales. Technical proficiency in diverse areas including IT/Network communication protocols, IT Service Management process definition and improvement, Network and Systems management, and multiple vendor software applications.read more ...read less ...
Webster University
University Of Missouri-rolla
Client Services Director At Maryville Technologies
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