I absolutely love debugging. When a bug is discovered in one of our products, my role bridges the gap between Customer Support Services and our Development Teams. I'm fluent in CC and C# (decent in Python Objective C), and am always looking to mentor Junior Engineers that have "the fire in the belly." I've made career of delivering top-notch, code-level Root Cause Analysis, and continually develop and foster positive relationships across teams, groups, organizations, and companies to drive increased customer satisfaction with Microsoft. Specialties Debugging, C, C, C#, .NET, Office , Windows Server, Exchange Server, SharePoint Server, FAST Search Server, Windbg, bug reproduction, isolation, and resolution. Critical Situation Management, well-respected soft skills. Proven ability to translate code-level issues into business and financial impact for stakeholders and decision makersread more ...read less ...
snowboarding
pattern recognition
cloud computing
Green Mountain College
1991 - 1995
Green Mountain Collegebusiness Management
Software Engineer
Technology
Program Manager At Microsoft
Source Of Amusement
Technical Lead At Microsoft
Senior Escalation Engineer At Microsoft
Escalation Engineer At Microsoft
Senior Service Engineer At Microsoft
Software Mechanic
Service Engineering - Aka: Keeping This Whole 'cloud' Thing Running
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