Steve brings a blend of two primary skills to the eLoyalty Executive team: the proven ability to organize and manage successful client delivery "engines" while developing others to replicate this successful model. With twenty years of Consulting, Systems Integration and Operations management experience most recenlty focus on the US retail market, Steve has worked hand-in-hand with Operational and Technical professionals at Fortune 500 companies to help drive increased revenues, reduce costs and enhance customer experiences. His previous positions were with Verizon and Ernst and Young. Steve earned his bachelors degree in Electrical Engineering from the University of Delaware and his MBA from Carnegie Mellon – Graduate School of Industrial Administration.read more ...read less ...
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