8 yrs In-person/remote technical support, Troubleshooting network/hardware for Win/Mac/Unix Opperating Systems in both Active Directory and Novell environments Working knowledge of network protocols DNS, TCPIP etc ZenWorks, Symantec/Norton Ghost, various corporate PDA/handheld device setup and Blackberry Server administration, Windows2003/Novell Server Administration, domain permissions, User creation, DNS, Active Directory etc. Specialties Research and Development, Project Management, Hardware Assessment, Asset Management, Problem Solving, Customer Service, Departmental Financial Analysis and Negotiation, Graphic Design, Corporate to Small Business branding and marketing consultation. Technical documentation, PC Hardware repair.read more ...read less ...
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