Accomplished Computer Systems Engineer with expertise in systems development and administration, ?project management, internal and external communications, and client customer satisfaction. • More than 12 years of experience in trouble shooting multiple aspects of computer systems and networks. • Managed and deployed varying sizes of projects for many organizations including Fortune 500 companies. • Developed and sustained relationships with clients and vendors built upon knowledge and trust. • Proficient with all aspects of Mac OS X, Server and numerous third party applications installed into systems. Technical Skills: • Apple Certified Help Desk Specialist - Apple Certified Support Professional - Apple Certified Technical Coordinator • Software Experience: Apple Mac OS X 10.7 and earlier, Mac OS X 10.7 Server and earlier, Adobe Photoshop, InDesign, Illustrator, Acrobat, Dreamweaver, HTML, QuarkXPress, Portfolio, Apple Final Cut Studio, iLife, iWork, Microsoft Office, Word, Excel, PowerPoint, Entourage, Outlook, Windows 2000 to Windows 7, and many more. • Hardware Support: Mac variations over the last 18 years, Desktops, Laptops, Servers, NAS, SAN, RAID, Printers Specialties ACTC - Apple Certified Technical Coordinator ACSP - Apple Certified Support Professional ACHDS - Apple Certified Help Desk Specialistread more ...read less ...
class of 1996
Falconer High School
Computer Tech
Jackson-dawson
Macporfessionals
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