San Diego, CA | Yucca Valley, CA
Also known as: ReyesRealty
[email protected] Cell: 619-990-5683 Director of Operations 12 years experience in executive operations positions with a consistent track record of improving revenues and profits Accomplished, results-driven operations manager offering successful experience in corporate & CRM operations, driving market share from an internal and external perspective in sales and operations. Superior leadership skills, practiced in directing cross-functional global teams to design and deploy corporate operational & sales best practices. An accomplished speaker and presenter with excellent interpersonal and communications skills. Revenue and operational improvements through strategic & tactical initiatives and effective brand management in both domestic and international markets. Recognized as multi-level manager consistently delivering results that exceed employer expectations. CORE COMPETENCIES: v Strategic Planning / P&L Managementv Process & Performance Improvementv Customer Service, Satisfaction & Retentionv Call Center Management In & Out Boundv Cost Reduction & Profit Optimization v Contracts Management & New Business Developmentv Multi-Site Project Management & Product Launchv Employee & Sales Force Developmentv Market Research/Analysis & International Operationsv Human Capital Management & Capacity Planning Specialties Entrepreneurial Skills & New Business Leadership & Development Call Center & Business Management & Legal Review & QA Proficient in MS Office Word, Excel and PowerPoint, Photoshop, Illustrator, Dreamweaver, xHTML & Visio – Adobe Master Suite/After Effects/Final Cut Pro – Video Production & Editing, Construction/Builder, Property, & Home Interior Décor & Design & Energy Efficient Lighting Solutions. Member of San Diego County Apartment Association.
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