Also known as: alorenz
- I have the uncanny ability to discuss technical issues with non-technical people and have them understand what I am trying to say. - I have the ability to work under pressure without the pressure getting to me. I also recognize the necessity to work within given time constraints and I pride myself on maintaining a professional attitude at all times which allows me to work alongside fellow employees. - I have over a decade of experience in the customer service field, both face to face and telephone support, which allows easy communication with anyone who I talk with. - I have close to three years of computer help desk experience as a call-taking agent assisting multiple companies with computer, Internet and network related issues. Specialties Website Design, Access Database Design, IT Consulting, PC Repair, SAS, Photography
