Also known as: JamesTodd
James Todd lives locally and globally Specialties Call Center Process Design Six Sigma Projects (BPI Green Belt Certified) Repeat Contact Reduction (LEAN) Cross-functional Partnerships across SalesEngineering Support Call Center LaunchClosure Fun Generation Best Practice Application across Global Network Call Center QualityBusiness Controls Implementation Business Intelligence Problem Solving Productivity HacksDevelopment Coaching ProjectProgram Management Excursion Mitigation Call Sampling Budget Management