Also known as: jessicamckinnon
Senior Systems Engineer with Technical and Management Experience years professional experience in developing and maintaining Internet server and client technologies. Enhanced performance and reliability of a quality assurance application for NTT America. Designed and maintained a complex web-based performance management system for Bates White, streamlined workflow and reducing the time spent by management to compile performance appraisals by as much as . Designed and implemented an XML-based application framework to interface between a Visual C base application and a web-based graphical charting interface using XML, XSLT, XHTML, CSS, and JavaScript. Streamlined and secured processes to support high-availability production financial transaction systems. Designed and helped develop web-based remote control automation tools, empowering less-skilled employees to safely perform common complex operations, thereby improving frontline customer response time by . Designed and helped develop a centralized database of all UUNET web server information via automated script, improving engineers time to resolve most technical issues by , and allowing management to request detailed reports at short notice. Developed SLA Server Recovery process and procedures, reducing average recovery times by more than . Represented UUNET South Africa at the UUNET World Web Hosting summit in Paris, France in . Pioneered the first-ever live multicast web event in South Africa, the Billabong Pro surfing series, serving thousands of simultaneous viewers worldwide. Redesigned and ported the UUNET South Africa Customer Database system from Perl and SQL Server . to an ASP-based solution using VBScript, COM and SQL Server . Designed and implemented a dynamic web-based shareware repository using ASP and SQL Server .. Delivered the Internet Information Server . technology launch presentation as a guest speaker at Microsofts Developer Days . Specialties Windows system and web application design, coding, implementation, hosting, and maintenance. Employer-based medical insurance arbitration for transgender coverage, transgender vocal transformation, and transgender workplace transition.
