years Diverse Experience. Seeking a position in any industry with a company that can appreciate a candidate with a can-do attitude and has a strong desire and interest in a Multi-Tasked and Talented Professional who is Solution-Oriented, Challenge-Driven, Team-Spirited, and able to work alone as well as with a team, with the ability to learn new tasks at an accelerated pace. Successful experience in customer service and support with recognized strengths in account maintenance, problem-solving,trouble-shooting, sales staff support, planningimplementing proactive procedures and systems to avoid problems in the first place. Possess solid computer skills. Adept in computer installation, configuration, maintenance, and administration. I can effectively train end users and perform skill problem resolution. Accurately assess customer needs and specifications by phone, email, and in person. I quickly identify problems and issues and provide fast troubleshooting and problem resolution Highlights include- Excellent communication and diagnostic skills. Ability to rapidly learn new information regarding technology concepts and tools. Solid knowledge of computer-based information technologies and their interrelations with business management processes. Proactive self-starter known to initiate process and system improvements to increase stability and staff productivity. Specialties Microsoft Office,Professional Series including VISIO, and PROJECT PROFESSIONAL Management software. Windows VistaXPNT. Windows NT Server, Linux, DOS, Lotus Notes, and Remote LAN Access. I've ran management software- Salesforce and Knowledgebase Software.read more ...read less ...
flickr
photography
green
exercising
ebay
networking
horticulture
wordpress
social media
american red cross
freecycle.org
rock bands
Itt Technical Institute
Metropolitan Community College
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