michael williams
As a senior Information Technology (IT) executive my reputation is built on a history of developing and leading high performing IT teams that deliver on the promise of service. As a change agent and strategist, I work with my teams to define innovative and pragmatic approaches to solving business problems while aligning IT strategies with business objectives. I have lead teams that consistently attain service delivery excellence, reduce costs, and optimize IT investments and resources. ? Specifically, I work with my teams to not only deliver rapid short-term results, but also a measurable improvement in service quality and customer service that yields significant short and long-term business value. Specialties ? Strategic Leadership ? IT Governance ? Project and Portfolio Management ? Global Service Delivery ? Cost Control ? Business-IT Alignment ? IT Investment Rationalization ? M&A Integration ? Service Improvement ? Process Optimization ? Infrastructure Management ? Offshore Delivery ? Staff Development & Mentoring ? Vendor Management ? Outsourcing ? Cultural Transformation ? P&L read more ...
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  • Vp

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