Jessica L. Cohen

Newton Center, MA | Boston, MA

Also known as: fethrhed

I am an analytical, results-oriented professional with proven success in the design and implementation of strategic projects and process improvement in over countries. I have extensive and recognized experience in large scale transformation programs involving substantial stakeholder management. I can assist with process improvement and root cause analysis projects, approaching them as a scientist would identifying the challenge, clarifying the hypothesis to be tested, piloting and collecting data, analyzing the data, and making the best recommendations for implementation or not to proceed. At the same time, I can use my organizational behavior and change management training to communicate with team members and clients, at all levels, effectively and compassionately, and coach leaders to do the same with their staff. It is that balance of drive for quick and profitable business results with the application of people change theories for smoother transformation that sets me apart from other consultants. Outstanding accomplishments include MAERSK LINE Designed new headquarters structure resulting in reduction in FTE and further process offshoring. Enabled new pricing structure and reduction in staff through global implementation of and training surrounding efficient processes and associated organizational changes. IBM GLOBAL BUSINESS SERVICES Developed and implemented communications plans designed for SAP deployment, which resulted in the company growing over in size without increasing staff within the Finance Department. MASSACHUSETTS INSTITUTE OF TECHNOLOGY Instrumental in developing US Air Force leadership teams and processes by providing lean-based recommendations and value stream mapping assistance. Specialties strategy implementation, performance management, culture change, change management, organizational behavior, lean enterprise transformation, customer focused process improvement, people management, organization design and development, stakeholder management, project management, business process improvement

• #Hunter College High School
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