River Rouge, MI | Novi, MI | Redford, MI
- Over 20 years training experience - Over 12 years technical writing and Instructional Design experience - Participated in 20+ PeopleSoft Implementations – Training/Instructional design and Change Management - I have been involved in all aspects of training, responsible for designing, developing and delivering end-user training and reference materials. In addition, I have developed and trained both technical and soft skill topics via web casts using Centra. - As a Performance Improvement Consultant, my responsibilities have included project management, audience and needs analyses, change management, training development and delivery, technical writing, and editing. Additionally, I have been responsible for general consulting for training database development, training environment development, PeopleSoft user interface and database testing. In addition to my consulting experience, I have extensive experience in soft-skill training and the financial services industry. Specialties Focus Groups Fit-Gap Analysis Train-the-Trainer PeopleSoft Documentation and Instruction (HR, Financials, Supply Chain) Oracle UPK, Versions 2.7 and 3.x Global Knowledge OnDemand, Versions 8.x and 9.x
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