1 Match for Mitch Lieberman from South Burlington, Vermont, USA

Mitch N. Lieberman

Burlington, VT | Williston, VT | South Burlington, VT

Also known as: mjayliebs

A thought leading practitioner in the area of customer experience, customer service and customer relationships. Laser focus on helping businesses to understand the importance of balance among people, process, platforms and play. It is not about the delivery, nor the source open, closed, premise or cloud, it is about solving the problem and getting jobs done. A modern, unique but practical view of customer strategy, process improvement and technology optimization achieved by creating tight alignment between business strategy, goals and objectives. I dabble in photography, ski when there is snow, run when it is below degrees (down to degrees) and enjoy writing and being a geek dad. Successful leadership positions, designing and delivering mission critical business applications to Fortune companies. A unique and focused perspective on both current technological practices as well as emerging technologies including Cloud Computing, Social Media, Collaboration, Customer Relationship Management , Customer Service and the combination of Social Media with CRM, called Social CRM. Specialties Executive Leadership Advisory Board Participation Industry AnalysisThought Leadership Business Goal and Strategy Alignment Business Process Design Customer Journey Mapping Customer Experience Design Systems Analysis and Evaluation, Customer Experience Customer Service Customer Relationship Management (CRM) Social CRM Social Business Enterprise Software Emerging Technology Speaking and Panel Moderation

• #University Of Vermont