Laguna Niguel, CA | Orange County, CA | Orange, CA
Also known as: hey you
I'm Founder and Chief Experience Architect of Lightswitch – a completely kick-ass customer experience company focused on helping companies architect captivating customer experiences that win passionate advocates. Some of the companies I've worked with include AMD, Gateway, HP, DreamWorks, VH1, Toyota, Lexus, Bank of America, Kaplan, hp, PETCO, The Irvine Company, American Airlines Cargo, Greenlee, RAPP, RiechesBaird, and Sally Hogshead.I'm also the Co-Founder of TheSmartly.com, a national online writers’ collective, and I blog for the popular Orange County business magazine, OCMetro, where I maintain an online series called “Customer Focus.†In April 2011, I was named an Orange County Business Journal 2011 Women in Business nominee and was featured as one of ten top “digital moms†in Orange County by OCFamily Magazine.,Savvy marketer. Customer experience crusader. Saucy mama. Occasional moron.,
