Also known as: Carol_K_Ritchie
Decisive, resourceful, results-orientated Operations Manager experienced in all aspects of back-office daily mortgage operations functions. Strengths include managing process flows to reduce turn times, enhance the customers experience and increase business units capacity, profitability, and production levels to support stated business goals in a fast-paced dynamic, ever-changing environment. Specialties Creative Problem Solving Customer Satisfaction Commitment QA Compliance Focus Coaching Developing Staff Manage Data to Drive Results Independent Contributor or Team Collaborator
