Also known as: PDXrox
Customer Service is not a "cost of doing business", it is a way to differentiate yourself from the competition. With over years experience in Customer Service management leadership, I love blowing away my customers with fantastic service. The kind of service that makes them come back again and again and bring their friends. I build extraordinary teams who share my passion for delivering fantastic service. As Chief Cat Herder, I do what it takes to get the team rolling and keep it rolling. I live in a Social Media world listening, engaging, interacting, contributing. I am passionate about Social Customer Service Specialties Customer Service, Customer Relations, Technical Support, Service Delivery, Management, Manager, Customer Support, Operations, Contact Center, Client Relations, Social Media, SoMe, Social Customer Service, Helpdesk, Help Desk, Continuous Improvement, Process Improvement, Performance Management, Coaching, Innovation, Leadership, Program Management, Social Hiring
