Fort Collins, CO | Denver, IA | Seattle, WA
Also known as: brian_clark
Relentless in driving improvements in the customer experience. I help our clients create and sustain a differentiated experience - for customers, employees, and shareholders. Specialties Customer Experience Management, WCMECM, Enterprise Feedback Management systems, Net Promoter Score (NPS), Project Management, Customer Service Management, SPSS Text Analysis, Customer Segmentation and Database Marketing, SQL Database, Social Media Integration, Outdoor Specialty Retail, Website Usability Analysis, Contact Center Management
